Returns & Exchanges
At ITADAKI, we strive for perfection in every garment, but if your purchase isn't quite right, we offer a seamless 30-day return policy for all unworn items. We are committed to ensuring your wardrobe meets the highest standards of style and quality.
Return Process
- 1.Initiate Your Request
Log into your ITADAKI account and select the order you wish to return to receive a unique Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all designer tags, security seals, and dust bags are included and intact.
- 3.Ship the Items
Affix the pre-paid shipping label provided in your account portal and drop the package off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our atelier inspects the returned items, your refund will be processed to the original payment method within 5-7 business days.
